Customer Reviews Policy
When it comes to reviews, our goal is to be as transparent as possible, while staying compliant with guidelines set forth by consumer protection laws. These guidelines are designed to protect consumers.
In order to remain compliant, we clarify reviews that contain one or more of the following:
Feedback from customers who received free product from (un)cancer
Sometimes we give out free products or offer discounts to certain customers. The honesty or equity of a gifted or free product review may be affected/swayed/influenced by the free product. We tag these reviews appropriately so it is known that it is from customers who have self-identified as having received a gifted or free product.
Claims that our products prevents, or cures disease
The OC Oral Care products are not intended to be drug products that diagnose, treat, cure, or prevent any disease or condition. These products have not been approved by the FDA, and the statements here have not been evaluated by the FDA..
Product claims that have not been properly substantiated with scientific evidence
We are responsible for claims about our products made by customers in published reviews. Sometimes customers suggest that the product has delivered benefits that cannot be backed up by research. In those cases, we choose not to publish their reviews.
Reports of an adverse health event
Occasionally customers suggest, in the format of a review, that taking our product has coincided with an adverse reaction. This is a specific type of complaint in the eyes of the FDA and it must be handled offline with a full, formal investigation.
Spam, scams, derogatory or hate language
We choose not to publish reviews that we believe put our customers or site users at risk.
If you have any questions about this policy, please do not hesitate to contact us at email@example.com